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These are the
most common questions asked about our software and
company. Click on the question or scroll down to
view all of the questions and
answers.
1.
What's in it for me? Why should I change what I'm
doing?
2. What
does your program do for me?
3. What do
you mean when you say this software is a "tool" for
your business?
4. I don't
like the computer and find new programs
complicated. What's different about this
program?
5. Why
should I consider learning a new
program?
6. Is this
an accounting program?
7. I
haven't had much time to do much marketing and
reminding, as I'm too busy working. How does this
program help me?
8. What
happens if I have trouble figuring out what to
do?
9.
Does it cost to be a beta tester?
10. I'm a
little short on cash, how do I justify this
expense?
11. It
sounds simple enough but do you have a money back
guarantee?
12. How
do I order my free trial so I can review and
decide?
13. I
don't like high pressure. If I download it, is
there any obligation?
15.
Your website
says this is a beta version, what does that mean?
16.
I've downloaded the software and really like what I
see. I would like to continue using the
information that I have entered into the program,
what are my options?
17. I've
never heard of your company, why should I buy from
you?
18. If I
live outside the U.S., may I purchase and use your
software?
19. When
do you expect the first full version to be
available to the public?
20. I'm from outside the US. Will this program work for me?
1.What's
in it for me? Why should I change what I'm
doing?
If what you are doing were
really working, you probably wouldn't be here
looking… looking is good. It indicates an
openness to improve on your current
situation.
Our program will provide
you with less stress, and more free time to do
things you like doing. It will give you a more
organized, better feeling of control and more
profit from your existing customers.
If you always do what
you've always done, you'll always be where you've
always been.
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2.
What does your program do for me?
It is a tool that keeps
track of your customer's general information and
past sales activity with your company. It provides
many marketing options to reach and remind your
customers of their past services with
you.
It allows you the
opportunity to feel more relaxed about where your
business is going by knowing your income source and
potential--- (accounts receivable management - who owes me money!)
It helps you manage a
reminder system that keeps you in touch with the
right customers at the right time!
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3.
What do you mean when you say this software is a
"tool" for your business?
Like in any profession
there are tools of the trade (things used to make a
function easier). Our software takes the marketing
function of your business and simplifies it so that
a postcard project can be manageable and done in a
short time frame.
Like a hammer, when you
understand what it can do, you can create and build
with it. Our software is very similar, once you
are aware of its powerful features, you can apply
them to better run your profitable business.
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4.
I don't like the computer and find new programs
complicated. What's different about this
program?
At Your Service for Small
Business was designed to un-complicate things.
Most people do not like reading software manuals.
Most like to look at the screen and be able to
decide what is next. We have designed it to be
powerfully simple.
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5.
Why should I consider learning a new program?
This program will help
increase your efficiency in running your business
operations. It has the potential to increase your
income and lessen the stress of tedious projects.
All improvements in life require change. We try to
make that change manageable.
We believe it will be a
smooth transition after putting in a required
amount of time to get acquainted. Then you will be
off and running!
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6.
Is this an accounting program?
No. We leave the major
accounting to Quickbooks or Quicken, etc., but we
do provide information for transfer to your other
programs.
Our program provides
invoicing, accounts receivable and collection
assistance. All expense side activities of your
business are done using other software or means.
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7.
I haven't had much time to do much marketing and
reminding, as I'm too busy working. How does this
program help me?
It's because you are too
busy working and didn't have the time to hand write
reminders, postcards and invoices that this program
was developed.
It saves you time. Like
anything worth doing, it takes some effort but this
program will help organize your existing customers
so that you can get the most $$$ out of each and
every transaction. Sending reminders and coupon
mailers is simple!
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8.
What happens if I have trouble figuring out what to
do?
Each screen on the program
has a "? " in the corner. This question mark is
your help screen. Take some time and examine a
help screen and become familiar with how it is laid
out and can assist you in finding your answers.
We recommend that you push
buttons to your heart's content until you know
where they take you and what they do. You will be
warned if you are about to do anything that cannot
be reversed or fixed.
This really is the best
way to get familiar with the program. This website
provides a contact area where you can email us
questions if you so choose. We will respond to
these emails daily.
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9.
Does it cost to be a beta tester?
Beta testers, because they
provide information back to us and have to put up
with some possible glitches or errors in the
program, are given a chance to purchase the
software at a substantial discount.
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10.
I'm a little short on cash, how do I justify this
expense?
We have a free 90-day
trial to get you familiar with what this program
can do for you. We are very confident that after
seeing its features and benefits first hand you
will recognize that it doesn't cost to own this
program but pays off by capitalizing on your
existing clientele.
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11.
It sounds simple enough but do you have a money
back guarantee?
Our warranty is basically
up front. We give you 90 days of free time with a
full version of the software. During this test
drive period, if you decide this software is not
for you, you have lost nothing. Once you commit
to a year of payments or actually purchase the
software straight out, your money is nonrefundable.
(That is why we give such a generous 90-days to
try the program. WE WANT YOU TO BE
SATISIFIED).
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12.
How do I order my free trial so I can review and
decide?
The 90 day free trial is
currently on the website for the soul purpose of
obtaining individuals or companies that are
interested in becoming a part of our beta testing.
This testing needs to be completed so that we may
finish developing our first version.
The 90 day free trial is
available from this website from pushing the
download button from the main menu or
clicking
here.
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13.
I don't like high pressure. If I download it, is
there any obligation?
None. If you don't like
it for any reason we would like to hear at least a
few comments on your experience. This is totally up
to you.
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14.
Will I be contacted if I give you my name and
address to request the
download?
During our beta testing we
would like to get as much feedback as to what you
are experiencing during the download and
afterwards. This information will help us to make
improvements to the product.
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15.
Your website says this is a beta version, what does
that mean?
A beta version means that
this software is not yet completed and the
developer is looking for people to test the
software and offer constructive criticism to help
improve and complete this software for
resale.
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16.
I've downloaded the software and really like what I
see. I would like to continue using the
information that I have entered into the program,
what are my options?
You have three choices,
you can sign up to become a beta tester and save
over $800 off the MSP price, buy a full version
when it becomes available for retail sale, or
purchase using a payment method at a later time.
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17.
I've never heard of your company, why should I buy
from you?
That is a good question we
cannot provide an unbiased answer for. We are a
start up company made up of two very honest and
upright mid western U.S.A. down to earth people.
We are dedicated in helping other small companies
make more money by staying organized and making the
most of their existing customer base.
We make is simple.
We make it
powerful.
We put you in
control.
We have created the
simplest marketing/postcard reminder system
available and know it will work for you. That is
why we are not afraid to give you a free version of
this software for a full 3-month trial.
We have been developing
this software over the past 8 years and are
committed to bringing it to market and supporting
its ongoing sales.
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18.
If I live outside the U.S., may I purchase and use
your software?
Because of so many
international laws, we cannot possibly keep up on
all the available laws that affect the downloading
of software on the Internet. Our software is
currently intended for download within the U.S. We
cannot stop the download of software from other
countries. If you are from outside the U.S. and
wish more information as to whether we can sell to
you, please contact us by e-mail. Each
circumstance will be handled on an individual
basis.
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19.
When do you expect the first full version to be
available to the
public?
At this time we are
anticipating being able to complete a full working
version by the winter of 2007/08.
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20. I'm from outside the US. Will this program work for me?
Although we developed this program for use within the United States, we are currently making changes for use in other English speaking countries. Due to differences in date formatting, the first time the program is launched on a computer using an operating system with the date formatted different from Month/Date/Year, the following question will appear:
The date and time formats associated with "Customer Info" are different than the current system settings. Do you wish to use the system settings for data entry?
You must answer "Yes" to this question in order for the date formatting to be correct. Unfortunately this has not been thoroughly tested and we are relying on Beta Testers in other countries for feedback on this issue. |
